Refund policy

We strive to provide the best possible experience for our customers. However, please note that all sales are final, and we do not offer refunds unless explicitly stated otherwise.

Here are the key points of our No Refund Policy:

1. **All Sales Final:** Once a purchase is made, it is considered final. We do not entertain requests for refunds, exchanges, or returns, except in cases where the product or service is defective or not as described.

2. **Defective or Not as Described Products/Services:** If you believe that the product or service you received is defective or not as described, please contact our customer support team within 4 days of receiving the product or service. We will investigate the issue and, if necessary, provide a replacement or alternative resolution.

3. **Change of Mind:** We do not offer refunds for change of mind, incorrect selections, or dissatisfaction with the product or service, as long as the product or service delivered meets the specifications outlined at the time of purchase.

4.** Policy Changes.**Bria’s Customs Co reserves the right to modify, alter, or update this No Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

**Chargebacks**

 

• Filing a chargeback without first contacting us to resolve the issue may delay resolution.
• For any chargeback claiming damage, defect, or dissatisfaction, evidence and return of the item are required.
• Orders confirmed as delivered without reported issues and without return of the merchandise may be disputed with the bank using proof of fulfillment.

 

By making a purchase from Bria’s Customs Co LLC, you acknowledge that you have read, understood, and agreed to abide by the terms of this No Refund Policy.

If you have any questions or concerns regarding our refund policy, please contact our customer support team at briascustomsco@gmail.com.

Thank you for your understanding and cooperation.