Shipping policy
**Shipping Policy**
This Shipping Policy outlines important information regarding the shipping of our custom decor products.
**1. Processing Time**
Processing time takes around 2.5-3.5 weeks but varies depending on the complexity of the design and the materials used. Please note that processing times do not include shipping transit time.
**2. Shipping Methods**
We offer shipping through UPS (United Parcel Service) and USPS (United States Postal Service) to accommodate your shipping needs. Below are the shipping methods available with UPS and USPS:
UPS Shipping Methods:
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UPS Ground: This method typically takes 3-5 business days for delivery after the order has been processed. UPS Ground is ideal for shipments within the contiguous United States.
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UPS 2nd Day Air: If you need your order to be delivered faster, we offer UPS 2nd Day Air with guaranteed delivery within two business days.
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UPS Next Day Air: For urgent shipments, UPS Next Day Air provides guaranteed delivery by the next business day.
USPS Shipping Methods:
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USPS First-Class Mail: This method is suitable for small, lightweight packages and typically takes 2-5 business days for delivery within the United States.
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USPS Priority Mail: USPS Priority Mail offers faster delivery times, typically within 1-3 business days. It is a cost-effective option for packages weighing up to 70 pounds.
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USPS Priority Mail Express: For expedited shipping, USPS Priority Mail Express provides guaranteed overnight delivery to most locations within the United States.
Please note that shipping rates and delivery times may vary depending on the shipping method selected, package size, weight, and destination. You can view the shipping costs for your order during the checkout process before completing your purchase.
**3. Shipping Rates**
Shipping rates are calculated based on the size and weight of the package, as well as the shipping destination. You can view the shipping costs for your order during the checkout process before completing your purchase.
**4. Tracking Your Order**
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment and estimate the delivery date.
**5. Delivery**
It is important to provide accurate shipping information when placing your order to ensure timely delivery. We are not responsible for delays or delivery failures due to incorrect or incomplete shipping addresses provided by the customer.
**6. Damaged or Lost Shipments**
In the rare event that your order is damaged during transit or lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue and either replace the damaged items or issue a refund, depending on the circumstances.
**7. Shipping Restrictions**
Some custom products may be subject to shipping restrictions due to size, weight, or material composition. We will notify you if any shipping restrictions apply to your order and provide alternative shipping options if available.
**8. Changes to Shipping Policy**
We reserve the right to update or modify this Shipping Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Shipping Policy periodically for any updates.
**9. Contact Us**
If you have any questions, concerns, or feedback about our Shipping Policy or your order's shipping status, please contact us at bccrafteddesigns@gmail.com.
Thank you for choosing Bria’s Customs Co! We appreciate your business.